J. Courtney Cunningham, PLLC
How Airlines Navigate Service Animal Accommodation Requests Without Discrimination
Federal law prohibits disability discrimination in air travel. The Air Carrier Access Act (ACAA), passed in 1986, bars airlines from refusing service to individuals based on physical or mental impairments. This includes individuals who rely on trained service animals. The U.S. Department of Transportation (DOT) enforces the ACAA.